Yes, we have a 3-hour minimum per shift policy. However, there is no commitment and you can cancel services at any time.
Yes, we have a 3-hour minimum per shift policy. However, there is no commitment and you can cancel services at any time.
Yes, you need to sign a contract to receive services. Our CT Department of Consumer Protection Registration number is #HCA.0000234. We are available to you at your convenience and there is no long-term commitment.
Our caregivers are our employees on our payroll and receive a W2 form at the end of the year. They are covered under our liability insurance. We take care of payroll taxes and worker’s compensation insurance.
Depending on the area of CT, we need at least 48 hours’ notice to send a qualified caregiver.
We accept payment from Long Term Care Insurance, personal check or money orders. We are also a provider with the Connecticut Home Care Program for Elders.
We carry Worker’s Compensation, Liability, Auto Insurance and Fidelity Bond.
We perform monthly national background checks, thoroughly review employment history and professional references.
Contact our office immediately so we can resolve any issues between our clients and caregivers. If the issue cannot be resolved, we can also provide a replacement to you.